Effective June 13 Kansas Expocentre now named Stormont Vail Events Center
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FAQ

Parking

How many parking spaces are available at the Kansas Expocentre?


Where is your Handicap parking?


Where are Limo, Taxi, or car drop-off and pick-up locations?


Can I reserve an RV/Camping spot?


How do I contact the Expocentre security?

Facilities / Amenities

Can I bring food or drinks into the arena?


What time do doors open for each event?


Are cameras allowed for the Kansas Expocentre events?


Where is the Lost and Found located at the Kansas Expocentre?


What security is in place to ensure my family’s safety?


Can I smoke at the Kansas Expocentre?


Where can I buy Kansas Expocentre merchandise?


May I re-enter the Kansas Expocentre once I have left?


Is tailgating or overnight parking allowed?


What kind of alcohol is served at the Kansas Expocentre?

Services / Management

Can I host a business meeting or special event at the Kansas Expocentre?


Who owns and operates the Kansas Expocentre?

Ticketing

If tickets to an event are not on sale yet, how can “StubHub.com”, “Ticketsnow.com”, etc., already have tickets for sale at inflated prices?


What is the convenience fee? Do I have to pay it if I purchase tickets at the box office?


Tickets to an event went on sale at 10:00am. I was online at 10:01 and the best available tickets were in the upper level, but 5 hours later I was able to get floor tickets. How does that happen? Can I exchange these for floor tickets?


I bought tickets to an event at your building, but I need a handicap accessible seat. Can I exchange my seat? Can my wife and son sit with me?


What age does my child have to be to require a ticket?


What is Will Call?


How can I find out if an event is sold out?


I am planning to bring a large group to a Kansas Expocentre event. Can I get a group discount on tickets?


What forms of payment do you accept?

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