Effective June 13 Kansas Expocentre now named Stormont Vail Events Center
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FAQ

Ticketing

If tickets to an event are not on sale yet, how can “StubHub.com”, “Ticketsnow.com”, etc., already have tickets for sale at inflated prices?


What is the convenience fee? Do I have to pay it if I purchase tickets at the box office?


Tickets to an event went on sale at 10:00am. I was online at 10:01 and the best available tickets were in the upper level, but 5 hours later I was able to get floor tickets. How does that happen? Can I exchange these for floor tickets?


I bought tickets to an event at your building, but I need a handicap accessible seat. Can I exchange my seat? Can my wife and son sit with me?


What age does my child have to be to require a ticket?


What is Will Call?


How can I find out if an event is sold out?


I am planning to bring a large group to an Expocentre event. Can I get a group discount on tickets?


What forms of payment do you accept?


Where are some Ticketmaster outlets in Topeka and surrounding areas?

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